iPhone email connection to server failed

Author:Livia | TIME:November 10,2017


For many iPhone users, may be you have received the message "Cannot Get Mail: The Connection to Server Failed" when you try to open your inbox of emails, which may cause lots of inconveniences especially for those iPhone users whose work or life are mainly rely on emails. Actually it is a very common and widespread problems of getting email on iPhone,all iOS device users including those using iOS 11, iOS 10, iOS 9, iOS 8, iOS 7 and iOS 6, which means that iPhone 8, iPhone 7/7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5 and iPhone 4s and a majority of iPads can be affected. However, you should come down to think about the solutions of iPhone Cannot Get Mail: The Connection to Server Failed" with this article, cause we have several reliable solutions for iPhone email connection to server failed.


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Addition: In order to keep all of your iPhone files or data comprehensively, we recommended you to back up all your files or data in advanced.

 

Method1.iPhone email connection to server failed, reset and input password again.

 

1.In your iPhone, open Settings > Mail, Contacts, Calendar > Account >Password.

 

2.Select "Password" and input a new password. Your iPhone or iPad might ask you to sign into reset iPhone email password.

 

3.Try to sign in your email with iPhone, update your email password and refresh your email messages.


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Method2.iPhone email connection to server failed, move email to different inbox folder

 

If the method 1 failed to work, just try to choose all the mails of inbox which are unable to open and move them to a temporary folder created on the server. To do this, right click the section and seletct "Move to". Then back to the folder and check if they are available to access. If it failed, just to skip to the methods following.

 

Method3.iPhone email connection to server failed, try miscellaneous settings and solutions

 

1. Open "Settings" and turn off "iCloud".

 

2. Try iCloud settings to change your iPhone email password.

 

3. Navigate "Mail" and erase your original account.

 

4. Set up, like setting a new account for your email. It will be better if you also change the sync option from "Days" to "No limit".

 

5. Tap General > Reset > Reset Network Settings on iPhone.


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Method4.iPhone email connection to server failed, change microsoft exchange security settings

 

1.Open Active Directory Users and computer. Choose View > Advanced Features on the top menu.

 

2.Locate and right click the mail account and select Properties. Then choose Security tab and take Advanced.

 

3.Click "Include inheritable permissions from this object's parent" option.


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These 4 methods are based on the experiences of many iPhone users who are unable to get email on their iPhone with the note "Cannot Get Mail: The Connection to Server Failed". Hope they will give you some help.

 

Related articles:

How to delete all emails on iPhone

 

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